It has been decided that the High Commissioner will hear complaints of the Overseas Pakistan on Thursday from 1430 hours to 1630 hours every week without prior appointment. This is for general information for the Overseas Pakistanis. In case the High Commissioner is out of town, the Deputy High Commissioner will meet the complainants.
REDRESS OF GRIEVANCES THROUGH FEDERAL OMBUDSMAN
Dear Community members, you can lodge complaints (if any) or send suggestions for the improvement of various public services to the Federal Ombudsman at http://www.mohtasib.gov.pk
ONE WINDOW FACILITATION DESKS AT PAKISTAN AIRPORTS
One Window facilitation desks have started working at seven airports: Islamabad, Karachi, Lahore, Sialkot, Multan, Peshawar and Gwardar which will help overseas Pakistanis to sort out their grievances relating to federal government departments. One window facility is operational round the clock.